Neighbium Refund Policy

Instructions

Your Complete Satisfaction is Important to Us

We encourage you to use the trial version of our product, available from our website and Google PlayStore, and to choose your purchases carefully. We offer 30 days of free trial before you can actually make a purchase.

If you are not entirely satisfied with your purchase, we’re here to help.

30-day, Money Back Guarantee

Neighbium provides a 30-day, money back guarantee. This cooling-off period is designed to ensure that you are happy with the subscription of software and to remove any risk from your purchase.

Beyond this cooling-off period, Neighbium will not give refunds if you change your mind. We do however provide technical support and will happily solve any technical challenges or custom enhancements you required or encounter with our software.

Claim Procedure

Send a mail to support@neighbium.com for the refund of money within 30-day of purchase with your account details where you want to get your money. please allow up to 10 business days for your issuing bank to post the refund back to your account.

Please note, processing fee inclusive of service tax for Payment Gateway Facility – Credit/ Debit Card will not be refundable. Any claim of interest on refund amount will not be entertained.